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- Benefits Investigator at the Swedish Social Insurance Agency
Benefits Investigator at the Swedish Social Insurance Agency
FörsäkringskassanStockholms län, Stockholm
Previous experience is desired
20 days left
to apply for the job
Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion SEK each year. It is everyone’s tax money that we manage. It is a great responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.
The main task of the control operations is to investigate suspected benefit fraud. The investigations range from relatively uncomplicated cases to organized and systematic crime. The tasks include both administrative elements, qualified investigations, and negative decisions.
Investigations, analyses, and teamwork
As a benefits investigator, you have an important mission to help citizens ensure that the right person receives the right compensation at the right time. You provide the conditions for having an overview and feeling secure in all contacts with the Swedish Social Insurance Agency. Contacts are made by phone and in writing. In your work, you conduct qualified investigations and then make decisions. Each individual has a unique situation that needs to be addressed based on their specific needs. As a Benefits Investigator, you handle confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high level of security awareness.
When you work with control, you meet people who may have received compensation from the Swedish Social Insurance Agency on incorrect grounds, either knowingly or unknowingly. You conduct checks that contribute to ensuring that the right compensation is paid out. The work involves both qualified and complex investigations as well as simpler investigations and insurance administration, providing varied tasks. Your work includes investigating and making decisions on several different benefits, which places high demands on you as an employee to find the correct legal provisions and benefit regulations. In cases where compensation has been incorrectly paid out, you must also decide whether a police report should be made. You will sometimes have personal meetings, including home and workplace visits. You collaborate with various authorities, including the Police Authority, the Swedish Tax Agency, the Health and Social Care Inspectorate, municipalities, and the Enforcement Authority.
This is a job for you who want to take responsibility.
We are looking for someone who
- has a university degree or experiences and qualifications that can be deemed equivalent
- is stable and trustworthy
- acts on their own initiative and takes responsibility for results with high quality
- has a systematic and meticulous working method
- can understand and analyze complex issues
- has good communication skills
- collaborates effectively with others to achieve common goals
- is computer literate.
It is advantageous if you
- have worked with qualified investigations and made decisions that affect individuals, preferably in a government agency
- have good knowledge of how to professionally meet people in various life situations
- have experience with one or more types of benefits at the Swedish Social Insurance Agency
- have experience in driving investigations, delimiting them, and making decisions
- have experience in performing in a results- and goal-oriented environment
- have experience collaborating with other actors focused on control or crime prevention
- have experience in investigations within control and supervisory activities
- have experience in qualified side assignments.
We place great emphasis on your personal qualities.
Other
Several positions, permanent, full-time, with start date according to agreement. A probationary period may be relevant. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Swedish citizenship is required for this position. There is an opportunity for remote work if the job allows. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Stockholm or Uppsala.
Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs
Contact persons
Manager: Kristina Boija, 010-116 15 68 and Kerstin Tawaefi Hällström, 010-118 30 72 (for questions about the position).
HR specialist: Mikael Dewrang [email protected], 010-113 10 44 (for questions about the recruitment process).
ST: Rebecka Bjuhr, 010-111 33 84 or Anne Catrine Gemzell, 010-111 25 29, Saco-S: Narcisa Karahmetovic, 010-111 98 49, Seko: Johanna Grundström, 010-115 30 44.
Application
Welcome with your application by January 13, 2026. Upload your diplomas, grades, and certificates along with your application.
If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance with submitting your application.
In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.
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